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Support

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Frequently asked

How does Numero get currency rates?

Numero fetches daily exchange rates from Frankfurter.app, which republishes rates from the European Central Bank. Rates refresh once per day on weekdays. A bundled snapshot ensures conversions work even on first launch or offline.

Currency conversion isn't working — what should I check?

Make sure you have an internet connection. If rates show as stale, swipe down to refresh. If the issue persists, force-quit and reopen the app. As a fallback, Numero uses a bundled rate snapshot so basic conversions always work.

History isn't syncing between my iPhone and iPad.

Check that both devices are signed in to the same iCloud account, that iCloud Drive is enabled, and that Numero is allowed to use iCloud (Settings → your name → iCloud → Apps Using iCloud). Sync may take a minute on a slow network.

How do I add the widget?

Long-press your Home Screen or Lock Screen, tap the "+" button, search "Numero", and choose your preferred widget size. The four-tile converter widget lets you pin specific conversions for one-tap access.

Why is the Programmer mode result different from my calculator app?

Programmer mode uses unsigned 64-bit integer arithmetic. Bitwise operators (AND, OR, XOR, NOT, shift-left, shift-right) follow standard two's-complement semantics. If you're comparing against a desktop calculator, check the word size and signed/unsigned setting on that calculator.

Does Numero collect any data about me?

No. Numero has no analytics, no advertising trackers, and no third-party SDKs. Your calculation history is stored only on your device and syncs through your private iCloud. See the privacy policy for full details.

How do I report a bug or request a feature?

Email sampathinturi@gmail.com with a description of what you saw and what you expected. Screenshots help a lot. We read every message.

Is Numero suitable for trading or financial decisions?

No. Currency rates are sourced from the European Central Bank's daily reference rates and may differ from rates available to retail consumers, banks, or brokers. Numero is intended for everyday reference only.

Still need help?

Email us at sampathinturi@gmail.com. We usually respond within 1-2 business days.

When reporting a bug, please include: your iPhone or iPad model, your iOS version, the Numero version (Settings → About), and a short description of what happened.